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Customer Service Representative
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Retail Customer Service Representative
2 months ago
We're a leading mobile network provider, dedicated to delivering better connectivity every day for every customer. Our brand embodies the strength of our network and our commitment to innovation.
Job DescriptionWe're seeking a talented individual to join our team as a Retail Customer Advisor. As a key member of our store team, you'll be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and driving sales growth.
Key Responsibilities- Provide outstanding customer service, ensuring every customer leaves our store feeling valued and satisfied.
- Develop and maintain a deep understanding of our products and services, using this knowledge to make informed recommendations to customers.
- Work collaboratively with the store team to achieve sales targets and drive business growth.
- Stay up-to-date with industry trends and developments, using this knowledge to enhance the customer experience and drive sales.
- Contribute to a positive and inclusive store environment, promoting a culture of teamwork and respect.
- A competitive hourly rate of £12.
- A brand new smartphone on an Unlimited data plan.
- An on-target bonus of 25%, paid out monthly based on store performance.
- Individual bonus accelerators for high performers.
- Great discounts with our Perks at Work scheme.
- Excellent training and development opportunities, helping you to grow and succeed in your career.
- Experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- A willingness to learn and develop your skills and knowledge.
We're a Disability Confident Committed Employer, committed to equality in employment and growing a diverse workforce. We value everyone for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
