Enterprise Service Delivery Lead
3 weeks ago
We are seeking an Enterprise Service Delivery Lead to join our team in Letchworth. As an Enterprise Service Delivery Lead, you will be responsible for leading the delivery of high-quality projects to our clients across a range of industries.
The ideal candidate will have at least 5 years' experience in a commercial IT Support environment, preferably within an MSP and a strong understanding of computer hardware, software, networking, and operating systems. You will be patient, empathetic, and able to communicate technical concepts to non-technical users.
The estimated salary for this role is around £45,000 per annum, depending on experience. In addition to your salary, you will also receive 22 days annual leave, rising to 25 days after one year of service, plus Bank Holidays and a company pension scheme.
You will work closely with our clients to deliver high-quality projects on time and on budget. This will involve working as part of a team, leveraging the expertise of others to solve problems, and providing exceptional customer service skills.
Some of the key responsibilities of this role include:
- Implementation of Office 365, EMS, Mimecast, Azure platform, and Hosted Telephony projects
- Working closely with clients to understand their IT needs and deliver solutions that meet their requirements
- Providing technical support and guidance to clients on a day-to-day basis
In return for your hard work and dedication, we offer a competitive salary and benefits package, including a company pension scheme and annual leave.
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Enterprise IT Delivery Lead
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IT Project Delivery Specialist
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