IT Project Delivery Specialist
1 week ago
We are seeking an experienced IT Project Delivery Specialist to join our team at Interaction in Letchworth. The successful candidate will be responsible for delivering projects to our wide range of clients, from simple one-day jobs to complex systems migrations and security hardening.
With a strong understanding of computer hardware, software, networking, and operating systems, you will work closely with clients to implement Office 365, EMS, Mimecast, Azure platform, and Hosted Telephony solutions.
You will have at least 5 years' experience in a commercial IT Support environment, preferably within an MSP. Your excellent customer service skills and ability to communicate technical concepts to non-technical users will enable you to quickly build rapport with clients and deliver exceptional results.
Key Responsibilities:
- Deliver projects to multiple clients, including implementation of Office 365, EMS, Mimecast, Azure platform, and Hosted Telephony.
- Collaborate with clients to understand their IT roadmap and deliver solutions that meet their needs.
- Develop and maintain relationships with clients to ensure ongoing support and delivery of services.
Requirements:
- Minimum 5 years' experience in a commercial IT Support environment, preferably within an MSP.
- Strong understanding of computer hardware, software, networking, and operating systems.
- Excellent customer service skills and ability to communicate technical concepts to non-technical users.
Benefits:
- Competitive salary: up to £46,000 per annum (dependent on experience).
- 22 days annual leave rising to 25 days + Bank Holidays + company pension.
- Tailored career path with industry vendor training opportunities.
About Us:
Interaction is a leading provider of IT services in the UK, working with a range of clients to deliver innovative solutions and exceptional results. We are committed to providing a supportive and collaborative work environment, where our employees can thrive and develop their careers.
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