Account Management Team Lead Specialist

3 weeks ago


Nottingham, Nottingham, United Kingdom VERA Security, Inc. Full time

Grosvenor is the leading Casino operator in the UK, committed to delivering exceptional gaming and leisure experiences. Our venues offer a rewarding environment with diverse roles across all aspects of gaming and customer service.

Job Overview
  • We are seeking an experienced professional to lead our Food and Beverage Team, driving performance through effective training, coaching, and review processes.
Responsibilities
  • Lead the Food and Beverage Team, developing team members' skills and knowledge to meet customer demands.
  • Assist in the induction of new team members, ensuring they understand company policies, procedures, and expectations.
  • Monitor team performance, identifying areas for improvement and implementing corrective actions.
  • Support the development of existing team members through regular reviews, appraisals, and coaching sessions.
  • Actively contribute to promoting new business initiatives and suggest ways to achieve objectives.
Requirements
  • At least 2 years of experience in a similar role within the leisure or food and beverage industry.
  • A working knowledge of food and beverages, including current trends and best practices.
  • Excellent leadership, communication, and problem-solving skills.
  • A strong understanding of company policies, procedures, and regulatory requirements.
What We Offer
  • An estimated salary range of £35,000 - £50,000 per annum, depending on experience.
  • A competitive benefits package, including pension scheme and life insurance.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, committed to employee well-being and career growth.


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