Support Analyst
1 month ago
Support Analyst - Application & Software
DB Charles Recruitment is seeking a skilled Support Analyst to join their team in Lincoln. The successful candidate will provide excellent customer support service, promoting a positive experience for clients.
Key Responsibilities:
- Training on IT systems and specific applications to deliver end-user support
- Taking and recording customer queries onto the support database ticketing system
- Providing support and resolutions to a variety of application & software queries
- Diarising and returning customers' phone calls
- Actioning fault responses in line with company procedures and agreed contracts
- Reporting major faults or bugs to the System Development Team using correct reporting tools
- SQL updates
- Working closely with the Support Manager
- Liaising with internal teams
Requirements:
- Preferable background from customer service or a telephone-based role
- Will consider recent graduates with an interest in IT & systems
- A background in application or software support is highly advantageous
- Experience in delivering excellent customer service via phone, email, and face-to-face
- Working knowledge of basic IT systems
- Knowledge of Microsoft SQL Server is advantageous
- Ability to commit to a permanent role based in Lincoln with hybrid working
The client is offering a salary up to £25,000 per annum dependent on experience. The role will be Monday to Friday with different shift patterns on offer.
-
Process Improvement Analyst
3 days ago
Lincoln, Lincolnshire, United Kingdom Adecco UK Limited Full timeJob Title: Process Improvement AnalystA growing manufacturing organization in Lincoln is seeking an experienced Process Improvement Analyst to join their team. The successful candidate will be responsible for analyzing and improving processes to increase efficiency and productivity in the manufacturing process.Salary: £30-£40 per hour, depending on...
-
Crime and Intelligence Analyst
4 weeks ago
Lincoln, Lincolnshire, United Kingdom Red Snapper Recruitment Limited Full timeRed Snapper Recruitment Limited is a specialist in public safety and enterprise security recruitment. We assist public safety employers find the right talent and all employers when they want to source public safety and enterprise security skills and experience.We are currently recruiting for a Crime and Intelligence Analyst to work on a full-time, long-term...
-
Senior Commercial Data Analyst
3 weeks ago
Lincoln, Lincolnshire, United Kingdom Morson Talent Full time £750 - £900Job Title: Senior Commercial Data AnalystEmployment Type: Hybrid ContractLocation: United KingdomIndustry: TelecommunicationsThe Senior Commercial Data Analyst will support the telecommunications team with advanced analytics, business intelligence, and marketing optimization initiatives to drive customer experience and commercial growth. The role involves...
-
Senior Financial Analyst
1 month ago
Lincoln, Lincolnshire, United Kingdom Michael Page (UK) Full timeAbout Our ClientMichael Page (UK) is seeking a Senior Financial Analyst to join their team in Lincolnshire.Job DescriptionThe ideal candidate will have experience in conducting in-depth financial analysis to support decision-making and identifying key business drivers.Key ResponsibilitiesDevelop and maintain financial models to support forecasting, Business...
-
Crime and Intelligence Analyst
4 weeks ago
Lincoln, Lincolnshire, United Kingdom Adecco Full timeJob Purpose: Adecco is pleased to be recruiting for a Crime and Intelligence Researcher to support analytical teams at Lincolnshire Police.Key Responsibilities:* Provide a research function to assist in targeting resources in support of Lincolnshire policing priorities.* Research and interpret available information in relation to priority areas identified by...
-
Conveyancing Data Analyst
1 month ago
Lincoln, Lincolnshire, United Kingdom Gilson Gray LLP Full timeAbout the RoleGilson Gray LLP is seeking a skilled Conveyancing Data Analyst to join our team in Lincoln. As a key member of our Conveyancing Department, you will play a crucial role in collating and analyzing KPIs to identify areas for improvement and implement solutions to enhance operational efficiency.Working closely with senior management, you will...
-
Data Analyst Position
3 days ago
Lincoln, Lincolnshire, United Kingdom Wabtec Corporation Full timeNapier Turbocharger, a Wabtec Company, offers an exciting opportunity for a Data Analyst to join a well-established business that designs, manufactures, and tests industrial turbochargers supplied into the Power Generation, Marine, and Rail Traction industries.Role:Oversee and optimize turbocharger planning to align with production demandManage MRP demand...
-
Financial Analyst Trainee
1 month ago
Lincoln, Lincolnshire, United Kingdom findapprenticeships.co - Jobboard Full timeJob OpportunityWe are seeking a highly motivated and detail-oriented Financial Analyst Trainee to join our team at findapprenticeships.co - Jobboard. As a key member of our accounting team, you will be responsible for assisting in the preparation of financial statements, budgets, and forecasts.Responsibilities:Assist in the preparation of year-end accounts,...
-
IT Support Specialist
3 days ago
Lincoln, Lincolnshire, United Kingdom DB Charles Recruitment Full timeJob OverviewDB Charles Recruitment is working with a client in Lincoln who requires a Support Analyst to join their growing business.
-
Senior Financial Analyst
3 days ago
Lincoln, Lincolnshire, United Kingdom Ad Warrior Full timeCompany OverviewOur clients, a reputable business, are seeking an experienced Senior Financial Analyst to join their progressive team in Nocton, UK.Salary and BenefitsThe successful candidate can expect a competitive salary of up to £50,000 per annum, along with Study Support.Job DescriptionAs a Senior Financial Analyst, you will be responsible...
-
Performance Data Analyst
4 weeks ago
Lincoln, Lincolnshire, United Kingdom Lincolnshire County Council Full timeAbout the RoleLincolnshire County Council is seeking a skilled professional to support the delivery of data-driven services in the adoption sector. As a Performance Data Analyst, you will work closely with regional partners to develop and maintain performance data that underpins the service.Key ResponsibilitiesDevelop and maintain performance data to support...
-
Performance Data Analyst
4 weeks ago
Lincoln, Lincolnshire, United Kingdom Lincolnshire County Council Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Performance Data Analyst. As a key member of our team, you will be responsible for delivering high-quality data to support the work of our Regional Adoption Agency.About YouTo be successful in this role, you will need to have a strong background in data analysis and...
-
Application Support Specialist
4 weeks ago
Lincoln, Lincolnshire, United Kingdom DBCharles Recruitment Full timeDB Charles Recruitment is working with a client to fill a permanent Support Analyst position in Lincoln. The role involves providing application and software support to customers, promoting excellent customer service.Key responsibilities include:Training on IT systems and applications to deliver end-user supportTaking and recording customer queries on the...
-
Crime and Intelligence Analyst
4 weeks ago
Lincoln, Lincolnshire, United Kingdom Adecco UK Limited Full timeWe are recruiting for a Crime and Intelligence Researcher to join Lincolnshire Police at their Lincoln HQ in Nettleham. This would be a 12 month temporary post, working Monday - Friday, office hours, with a salary of £12.68 per hour.Job Purpose:To support analytical teams by providing a research function, to assist in targeting resources in support of...
-
Payroll Systems Analyst
4 weeks ago
Lincoln, Lincolnshire, United Kingdom Lincolnshire Co-op Full timeAbout the Role:We are seeking an experienced Payroll Systems Analyst to join our team at Lincolnshire Co-op. As a key member of our Support Services, you will play a vital role in providing comprehensive payroll services to our colleagues across the business.Responsibilities:• Assist our team with 4-weekly payroll processing for approximately 3,000...
-
Technical Support Specialist in Lincoln
3 days ago
Lincoln, Lincolnshire, United Kingdom DBCharles Recruitment Full timeAbout the Business:DB Charles Recruitment is working with a client to fill a permanent position for a Support Analyst. The business has high-performing teams and is looking for a candidate who can provide excellent customer support service.The role involves aiding and supporting customers, promoting an exceptional level of service. Day-to-day duties include...
-
Senior Financial Analyst
3 weeks ago
Lincoln, Lincolnshire, United Kingdom Zoetis Full timeRole DescriptionThe successful candidate for this Senior Financial Analyst position will be a skilled finance professional with experience in manufacturing environments, continuous improvement, and cost accounting.This role will report into the Finance Lead for Lincoln Operations and support them in providing a full range of financial responsibilities,...
-
Lincoln, Lincolnshire, United Kingdom DBCharles Recruitment Full timeDB Charles Recruitment is collaborating with a reputable client to source a permanent Application Support Analyst. This exciting opportunity is based in Lincoln, offering a hybrid working arrangement that combines flexibility with the benefits of office collaboration.The successful candidate will be responsible for delivering exceptional customer support...
-
Data Analyst
3 weeks ago
Lincoln, Lincolnshire, United Kingdom Lincolnshire County Council Full timeAbout the RoleFamily Adoption Links (FAL) is a Regional Adoption Agency delivering data to support the work regionally and in accordance with statutory and national requirements. As a Regional Performance Data Coordinator, you will work closely with partners to deliver data that supports the agency's objectives. Your role will involve developing data to...
-
Reporting and Analytics Manager
3 weeks ago
Lincoln,, Lincolnshire, United Kingdom Morson Talent Full timeJob Title: Senior Commercial Data Analyst Employment Type: Hybrid Contract Location: United Kingdom Industry: Telecommunications ________________________________________ Job Description Outline Position Overview The Senior Commercial Data Analyst will support the telecommunications team with advanced analytics, business intelligence, and marketing...