Head of Office

4 weeks ago

Dartford, Kent, United Kingdom NHS Blood and Transplant Full time
About the Role

We are seeking a highly skilled and experienced Head of Office to join our team at NHS Blood and Transplant. As a key member of our senior leadership team, you will play a critical role in supporting the Chief Nursing Officer and the wider Nursing Directorate.

Key Responsibilities
  • Provide administrative support to the Chief Nursing Officer, including managing day-to-day activities, prioritizing workload, and handling issues in their absence.
  • Track and control workflow within the Chief Nursing Officer's office, delegating tasks to the Nursing Senior Management team as needed.
  • Liaise with external agencies and internal stakeholders at Executive and Board levels.
  • Line manage Executive Assistants and Personal Assistants for the Nursing SMT, ensuring effective and consistent services.
  • Promote cohesive working relationships and minimize silo working within administrative services and among senior leaders.
  • Conduct preliminary impact assessments of the effect of any decision on the Senior Management Team of the Directorate.
  • Coordinate and manage projects on behalf of the Chief Nursing Officer and liaise with key stakeholders, including in wider directorates.
  • Act as the primary point of contact and escalation for administrative matters within the Chief Nursing Officer's office, addressing queries and resolving matters appropriately.
Requirements
  • Previous experience of working with senior leaders in a performance and/or business support type role/duty.
  • Previous experience of staff management and the ability to translate, including taking responsibility for staff induction, training, workload allocation, appraisal, and development.
  • Experience in delivering people-related projects on behalf of senior management.
  • Previous project and budget management experience.
  • Previous experience of working with Senior Management in an advanced secretarial or administrative post.
  • Ability to analyze and present a wide range of complex management information.
  • Good basic knowledge of relevant statutory directives, i.e., GDPR, Equality and Diversity Directive.
  • Qualifications and Training.
  • Masters degree or relevant demonstrable experience in business administration.
  • Demonstrates commitment to own continued professional development (CPD).
About Us

NHS Blood and Transplant is a unique organization that saves and improves lives every day. We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with. We offer brilliant benefits, including 27 days of holiday (plus bank holidays), a comprehensive induction and training program, and a competitive pension scheme.

We are committed to making a difference and improving the lives of our donors and their families. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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