Food and Beverage Host

1 week ago

Northampton, Northamptonshire, United Kingdom The Rank Group Full time

About the Role

We are seeking a charismatic Food and Beverage Host to join our team at Grosvenor Casinos. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every guest feels valued and cared for.
  • Be knowledgeable about our menu and promotions, making recommendations to enhance the customer experience.
  • Work efficiently to deliver prompt and friendly service, maintaining high standards of quality and presentation.
  • Contribute to achieving daily and weekly targets, driving sales and revenue growth.
  • Display a positive and enthusiastic attitude, responding promptly to customer requests and needs.
  • Maintain a clean and organized workspace, ensuring that all areas are well-stocked and presented to a high standard.

Requirements

  • Previous experience in a hospitality role, with a proven track record of delivering excellent customer service.
  • Positive attitude and a passion for delivering exceptional customer experiences.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong communication skills, with the ability to work collaboratively with colleagues and management.
  • Flexibility to work a variety of shifts, including weekends and bank holidays.

About Us

Grosvenor Casinos is a leading entertainment brand, offering a unique and exciting experience for our guests. We are committed to delivering exceptional customer service and creating a warm and welcoming atmosphere in all of our venues.

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