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Food and Beverage Host

2 months ago

Northampton, Northamptonshire, United Kingdom The Rank Group Full time

About the Role

We are seeking a charismatic Food and Beverage Host to join our team at Grosvenor Casinos. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every guest feels valued and cared for.
  • Be knowledgeable about our current promotions and products, making recommendations to enhance the customer experience.
  • Efficiently manage food and beverage orders, ensuring prompt and friendly service.
  • Contribute to achieving daily and weekly targets, driving sales and revenue growth.
  • Display a positive and enthusiastic attitude, responding promptly to customer requests and needs.
  • Maintain a clean and organized workspace, replenishing stocks as needed.

Requirements

  • Positive attitude and excellent communication skills.
  • Previous experience in a hospitality role, preferably in a fast-paced environment.
  • Ability to work effectively in a team, collaborating with colleagues to achieve common goals.
  • Flexibility to work a variety of shifts, including weekends and bank holidays.

What We Offer

As a Food and Beverage Host at Grosvenor Casinos, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer competitive pay, excellent benefits, and a range of training and development programs to help you succeed in your role.