Food and Beverage Host

4 weeks ago


Northampton, Northamptonshire, United Kingdom The Rank Group Full time

About Us

Grosvenor Casinos is a leading entertainment brand in the UK, committed to delivering exceptional experiences to our customers.

Job Description

We are seeking a skilled Food and Beverage Host to join our team at Grosvenor Casino, Northampton. As a key member of our hospitality team, you will be responsible for providing a warm and welcoming experience to our customers, ensuring their needs are met and exceeded.

Your key responsibilities will include:

  • Providing exceptional customer service, ensuring all customers have an amazing experience with us
  • Staying up-to-date with current promotions and products to ensure customers can make the most of their visit
  • Offering a friendly, efficient, and prompt service of food and beverages, delivering products with pride
  • Contributing to daily and weekly targets, working collaboratively with the wider business
  • Displaying a friendly and enthusiastic manner, responding positively to all customer requests
  • Replenishing stocks to ensure customers have access to products at all times

Requirements

  • Positive attitude and passion for delivering exceptional customer experiences
  • Experience in a hospitality role, with a focus on delivering unrivalled customer service
  • Ability to work collaboratively with the wider business, embracing new ways of working
  • Sound communication skills and a comfortable working style
  • Flexibility to work shifts at any time, including weekends and bank holidays

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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