Professional Services Specialist

3 weeks ago


London, Greater London, United Kingdom LexisNexis Risk Solutions Full time
Job Summary

As a Professional Services Consultant at LexisNexis Risk Solutions, you will have the opportunity to work with our cutting-edge RiskNarrative Digital Onboarding & Financial Crime platform. Your primary responsibility will be to provide exceptional customer service, develop tailored solutions, and ensure seamless implementation for our clients.

Main Responsibilities

This role involves working closely with clients to understand their needs, developing strategic solutions, and configuring our platform to meet their objectives. Key responsibilities include:

  • Delivering bespoke onboarding solutions to new business customers.
  • Working closely with clients to develop financial crime strategies.
  • Configuring our RiskNarrative platform to meet client objectives.
  • Providing proactive and excellent customer service.
  • Ensuring client satisfaction with implemented solutions.
  • Demonstrating expertise in REST API, JSON, XML, and Webhooks.
  • Able to meet deadlines and deliver high-quality results under pressure.

We are looking for a highly motivated individual who is passionate about delivering exceptional customer experiences and has a strong technical background.



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