Customer Conversion Expert

3 weeks ago


Leven, United Kingdom Valor Hospitality Seaton House St Andrews Full time
About the Role

The ideal candidate will have previous experience in hospitality or retail, with a proven track record of driving revenue growth and delivering exceptional customer service. You will be an ambassador of our purpose, values, and behaviors, ensuring superior customer service and operational excellence.

Main Responsibilities:
  • Convert Enquiries into Bookings: Utilize effective call handling techniques, thorough product knowledge, and superior customer service to convert enquiries into bookings.
  • Adhere to Company Processes: Adhere to company processes and procedures to ensure business data is robust and accurate at all times.
  • Pricing and Selling Strategies: Implement pricing and selling strategies for all market segments to achieve financial budgets and targets, driving performance against competitors.


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