Tesco Travel Money Advisor

1 month ago

Wrexham, Wrexham, United Kingdom Travelex Full time
Job Title: Tesco Travel Money Advisor

Job Type: Part-time, Temporary

Hours per week: 8 hours

Salary: £12.50 per hour + Monthly Bonus

Working Patterns: Flexible shifts between Monday to Sunday

Benefits:

  • Comprehensive voluntary benefits package with discounted corporate rates
  • Employee wellness programs with guidance on physical, mental, and financial wellbeing
  • Wide range of employee discounts through Bravo Benefit
  • Flexible hours and shift patterns with opportunities for overtime
  • 25 days holiday (pro-rata) with bank holidays and option to sell days
  • Opportunity to earn a monthly bonus on top of base salary
  • Pension with Scottish Widows

About the Role:

We are seeking a skilled and customer-focused Tesco Travel Money Advisor to join our team at Travelex. As a key member of our retail team, you will be responsible for providing exceptional customer service and supporting our customers with their foreign exchange needs.

Key Responsibilities:

  • Nurture and form relationships with customers to understand their travel and currency requirements
  • Establish yourself as a trusted advisor and provide support and advice on Travelex products and services
  • Process foreign exchange transactions accurately and efficiently
  • Deliver on key performance goals and adhere to Travelex compliance procedures

Requirements:

  • Numerically proficient with a firm grasp of numbers
  • IT proficient with basic understanding of computer systems and ordering systems
  • Great communicator with ability to build relationships and provide excellent customer service
  • Desire to succeed and make a positive impact

Interview Process:

We follow a structured interview process to ensure we find the best candidate for the role. This includes an initial screening call, online interview, and face-to-face meeting with the Bureau Manager.

About Travelex:

We are a market-leading specialist provider of foreign exchange, committed to simplifying our customers' access to international money. Our mission is to provide exceptional customer service and support our customers with their foreign exchange needs.

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