Global Business Growth Manager
1 day ago
Papaya Global is a rapidly growing, award-winning B2B tech company with an ambitious mission to revolutionize the payroll and payments industry. With over $400M raised from multiple investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
Job DescriptionYou will develop and maintain long-term relationships with stakeholders of Papaya's most valuable accounts. Work with cross-functional teams to ensure accountability and sustain the overall health of the account. Reporting and collaborating with the Head of Global Enterprise Accounts, drive revenue generation, manage partnerships, and contribute to Requests for Proposal (RFPs).
Key Responsibilities- Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts.
- Collaborate with the Regional lead and internal teams to develop and execute amendments supporting new solutions.
- Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients' business needs and future.
- Collaborate with the Regional lead and stakeholders to support RFPs and Request for Information (RFIs), contributing to the development of compelling proposals showcasing the company's value proposition, and participating in RFP interviews with the Sales team.
- Optimize client interactions and sales strategies by utilizing playbooks and processes.
- Bachelor's degree in business, marketing, or a related field.
- 5-7 years' experience in account management or sales.
- Knowledge of Payroll, HRIS, or Fintech industries.
- Proficiency with CRM software and project management tools.
- Client-focused with a passion for outstanding service.
- Strong organizational and time management skills.
- Availability to work Monday-Friday.
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