Fragrance Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom Le Labo Full time
Le Labo - Fragrance Specialist - Job Description

About the Role

We are seeking a skilled Fragrance Specialist to join our team at Le Labo. As a Fragrance Specialist, you will be responsible for providing exceptional customer service and creating personalized fragrance experiences for our clients.

Key Responsibilities

  • Provide authentic and inspirational customer service to ensure a unique and personalized fragrance experience for each client.
  • Work collaboratively with the team to create impact with in-store events and maintain high standards of visual merchandising.
  • Develop a deep understanding of our fine fragrances and be able to communicate this knowledge to customers.
  • Meet sales targets and contribute to the success of the store.

What We Offer

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About You

  • You will have a passion for fragrances and a genuine interest in providing exceptional customer service.
  • You will be approachable, friendly, and have a 'can-do' attitude.
  • You will be confident in speaking to customers and have the ability to understand their needs.
  • You will have flexible availability across days/hours.
  • You will have proof of right to live and work in the country.

Le Labo Values

We are a people-first company, respecting and caring for our employees, communities, and consumers. We are committed to being the most inclusive and diverse beauty company in the world.

Equal Opportunities Employer

Le Labo is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


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