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Client Engagement Manager

2 months ago


London, Greater London, United Kingdom SS&C Technologies Holdings Full time
Job Title: Client Engagement Manager

About SS&C Technologies

SS&C Technologies Holdings is a global leader in the financial services industry, providing innovative solutions for investment, financial services, and software. With over 20,000 employees in 35 countries, we serve 18,000 financial services and healthcare organizations worldwide.

About the Role

We are seeking a highly skilled Client Engagement Manager to join our team. As a key member of our Deal Service Solutions team, you will design and implement customized solutions for our clients, working closely with cross-functional teams to deliver exceptional results.

Your Responsibilities

  • Develop and maintain strong relationships with clients, understanding their business needs and providing tailored solutions.
  • Collaborate with Sales, Pre-Sales Engineering, Global Services, and Support teams to deliver high-quality solutions.
  • Conduct thorough requirement gathering sessions, prepare cost estimates, and lead project delivery.
  • Communicate effectively with internal and external partners, documenting project artifacts and providing feedback.
  • Stay up-to-date with emerging market trends, technologies, and solutions, identifying opportunities to optimize and streamline our services.

Your Experience

  • Bachelor's degree in Business Management, Financial Information Systems, or a related field.
  • 2+ years in a Presales or Sales support role.
  • 3+ years of experience in Project Management, Business Analysis, or a related field.
  • Strong organizational skills, with the ability to work on multiple projects with multiple deadlines.
  • Excellent communication and interpersonal skills, with the ability to interface with customers, colleagues, and stakeholders.
  • Experience working with cross-functional technical teams, including Sales, Customer Service, Product Management, and Development.

EEO Statement / Non-agency Disclosure

We are an equal opportunities employer, committed to diversity and inclusion. We welcome applications from under-represented groups and encourage a diverse and inclusive workplace.