Commercial Insurance Specialist
3 weeks ago
Job Role: We are seeking a skilled Commercial Account Handler to join our successful commercial broking team in Nottinghamshire.
Key Responsibilities:
- Manage new business enquiries and client renewals, including the re-marketing of policies and issuing renewal documentation within FCA time scales.
- Handle incoming client queries, advising on policy coverage and/or changes to their cover.
- Develop relationships with key insurer markets.
- Work alongside the field sales team and wider team to provide a broking service and assist in client report preparation.
- Cross-sell and up-sell to existing clients by identifying potential gaps in cover or policies held elsewhere.
- Contribute to the team's revenue goals for renewal retention and new business.
Conduct Rules and General:
- Act with integrity.
- Exercise due care, skill, and diligence.
- Be open and cooperative with regulators.
- Treat customers fairly and observe proper market conduct.
- Deliver good outcomes for retail customers.
- Implement and comply with policies and procedures, including financial regulations, data protection, and health and safety.
- Manage risk within the scope of the post and ensure controls are in place.
- Provide high-level customer service to internal and external customers.
- Represent the organisation positively.
- Exhibit and live the company values and uphold standards of behaviour.
Success Factors:
- Achieve objectives, KPIs, and targets.
- Complete mandatory training and CPD.
- Receive feedback from customers, stakeholders, and colleagues.
- Demonstrate and evidence company values and behaviours.
Requirements:
- Commercial Account Handling experience within an insurance environment.
- Commercial insurance multi-class product knowledge.
- Strong communication and negotiation skills.
- Customer service and sales-focused.
- Acturis experience is not essential, but Cert CII or willingness to work towards it is desired.
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Nottingham, Nottingham, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full time{"title": "Commercial Account Handler", "description": "Job RoleAs a Commercial Account Handler, you will be responsible for managing new business enquiries and client renewals, including the re-marketing of policies and issuing renewal documentation within time scales set out by the FCA.You will handle incoming client queries, advising on policy coverage...
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