Operational Support Coordinator
11 hours ago
Company Overview
Ground Control is a forward-thinking company that values diversity and innovation. We are committed to creating an inspirational environment and rewarding our employees for their hard work.
Estimated Salary: £40,000 - £50,000 per annum
Job Summary
We are seeking a highly motivated Operational Support Coordinator to join our team. The successful candidate will be responsible for supporting the Contract Delivery Manager and Project Managers in managing operations for assigned programmes within distribution areas.
Key Responsibilities:
The key responsibilities of this role include:
- SUCCESSFUL UNDERTAKING AND COMPLETION OF ALL PROJECT COORDINATOR DUTIES FOR YOUR ALLOCATED WORKS.
- RESPONSIBLE FOR ALL OPERATIONAL SUPPORT MATTERS WITHIN ASSIGNED PROJECTS MEASURED AGAINST QUALITY OF WORK GIVEN EFFICIENT TRACKING OF TASKS DRIVING TO ENSURE STRICT TIMEFRAMES ARE MET AS WELL AS ENSURING CLIENT SATISFACTION THROUGHOUT COMMERCIAL PROCESS.
- ENSURE EFFICIENT COMMUNICATION WITH YOUR ASSIGNED PROJECT MANAGER(S) AND RELEVANT ACTION TAKEN TO ENSURE PROJECTS ARE PROCESSED IN GOOD TIME FOR SMOOTH AND EFFICIENT PROJECT DELIVERY ON ALL PROJECTS.
- BOOKING AND TRACKING OF ALL TRAFFIC MANAGEMENT WORKS ON PROJECTS.
- TRACKING PROJECT DELIVERY IN TERMS OF VOLUMES AND DESKTOP QUALITY AUDITS.
- TIMELY AND EFFECTIVE REPORTING AND COMMUNICATION THROUGH TO YOUR CDM.
- ENSURE A COLLABORATIVE WORKING RELATIONSHIP WITH YOUR ASSIGNED PROJECT MANAGER(S) TO ASSIST IN ENSURING RELEVANT CUTTING TEAM(S) HAVE A SUITABLE WORK BANK ISSUED.
- UPDATE AND MANAGE THE WORKS PROGRAMME (WHEREABOUTS) SD PROGRAMME HELD UP PROGRAMME PLANNING CHECKLISTS AND ALL SIMILAR PROGRAMMES FOR YOUR ASSIGNED WORKLOAD AND AREA OF RESPONSIBILITY.
- PARTICIPATE IN RESOLVING ANY HELD UP SPANS/PROJECTS THAT NEED CLIENT OR ANY OTHER RESOLUTION.
- DEVELOP A STRONG WORKING RELATIONSHIP WITH THE CLIENT'S REPRESENTATIVE.
- ATTEND INTERNAL PROGRAMMING AND PLANNING MEETINGS.
- ASSIST IN THE DEVELOPMENT OF NEW STARTERS IN THE TEAM BY PROVIDING PCO-RELATED TRAINING TO ALL NEW STARTERS.
Benefits
As a valued member of our team, you will receive a competitive salary, annual bonus scheme, access to Wagestream, employee share options, free gym access or subsidised national gym memberships, nursery vouchers, cycle to work scheme, travel loans, Medigold employee support, free flu jabs, online private GP service, premium subscription to Calm, and hybrid working opportunities.
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