Service Administrator

5 days ago


Southampton, Southampton, United Kingdom Vertiv Full time

Job Summary

We are seeking a highly organized and detail-oriented Service Administrator to join our team in Southampton, United Kingdom. As a key member of our department, you will be responsible for ensuring the efficient operation of our team by assisting with report production, holiday records, and general office administration duties.

Key Responsibilities

  • Plan and control the weekly work program for LUL engineers.
  • Arrange site access for LUL engineers and ensure compliance with rail safety regulations.
  • Schedule maintenance visits and issue work instructions to engineers.
  • Manage service requests on Oracle and gather visit reports from engineers.
  • Update contract databases and spreadsheets to ensure accurate records.
  • Provide CRM feedback on contract delivery performance.
  • Perform other tasks as required to support the team.

Requirements

  • 2 years of experience in an administrative role.
  • Strong focus on attention to detail and excellent written and verbal communication skills.
  • Excellent organizational and time management skills, with the ability to work independently.
  • Ability to interface with various departments and personnel, with a flexible approach to work.

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