User Experience Research Lead

4 weeks ago


London, Greater London, United Kingdom US Tech Solutions Full time
About the Role

We are seeking an experienced User Experience Researcher to join our team at US Tech Solutions. This is a full-time contract position that will last for approximately 8 months.

Responsibilities
  • Drive end-to-end research projects, from scoping to analysis, to inform actionable product decisions.
  • Conduct usability research, diary studies, and focus group studies on Support and Integrity topics.
  • Collaborate with data science, engineering, and UX Research teams to define research goals, methodologies, and reporting requirements.
  • Manage projects and work closely with recruiters, translators, and other vendors to ensure the quality of the research.
  • Execute and moderate interviews and/or focus groups in the participant's local language.
  • Conduct regular debriefings with stakeholders.
  • Synthesize and produce reports/key summaries with meaningful recommendations and actionable results.
Requirements
  • A minimum of 5 years of experience in UX research.
  • Ability to partner well with design and engineering teams to design end-to-end research.
  • Strong communication skills and ability to work collaboratively with cross-functional partners.
  • Experience with research tools and methodologies.


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