Care Team Leader

4 weeks ago

London, Greater London, United Kingdom Riverside Full time

About the Role

We are seeking a highly skilled and experienced Care Team Leader to join our team at Riverside. As a Care Team Leader, you will be responsible for leading the care aspect of service delivery in our exciting new service, driving high-quality care, hospitality, and support in an exceptional environment.

Key Responsibilities

  • Support the Senior Care Co-ordinator in leading the care team and ensuring high-quality care delivery
  • Manage the referral process from marketing, assessments to customer moving and settling in
  • Develop personalised care plans with customers, family, and friends, and Adult Social Care officers
  • Ensure CQC, ARCO, and relevant legislation and performance standards are exceeded

Requirements

  • Good level of IT skills and literacy
  • Knowledge and experience of CQC standards and CQC Compliance
  • Experience and knowledge of effective staffing and budget management
  • Experience of staff management, development, and retention in a care and support setting
  • Experience of Extra Care referral processes from initial enquiry to move-in and settle-in

Why Riverside?

At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling, and rewarding lives.

What We Offer

  • Competitive pay and generous pension
  • 28 days holidays plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development, and technology
  • A wide range of benefits

Diversity and Inclusion at Riverside

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

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