Automotive Service Advisor
16 hours ago
Hawkfield Recruitment is working with a family-owned Dealership in the Kidderminster area to recruit a Service Advisor to join their team.
The successful candidate will be responsible for working alongside technicians to ensure the smooth running of the workshop, supporting the aftersales team, and assisting with day-to-day queries raised by the Retailer network.
Key Responsibilities:- Collaborate with technicians to optimize workshop efficiency
- Support the aftersales team in delivering exceptional customer service
- Respond to Retailer queries via phone and email
- Load the workshop diary to ensure seamless operations
- Provide a knowledgeable, courteous, and responsive service to customers
- Meet and greet customers, identifying their additional needs
- Upsell additional products and services
- Keep customers informed about their vehicle's progress
- Outgoing and friendly attitude
- Full UK driving license
- At least one year's experience in a similar role (Dealership or Independent Workshop)
Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY or contact Ed Hatt at Hawkfield Recruitment to discuss this role in more detail.
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