Support Specialist

2 months ago


Redhill, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000

As a Support Specialist at beBee Professionals, you will be the primary point of contact for customers, providing timely and effective support to resolve their queries.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide product and service information to customers.
  • Escalate complex issues to senior team members when necessary.
  • Process customer orders and manage account information.

Requirements:

  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM systems.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A supportive and collaborative work environment.


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