Customer Relations and Quality Assurance Manager

2 weeks ago


Oxford, Oxfordshire, United Kingdom Real Staffing Full time
Job Title: Customer Relations and Quality Assurance Manager

Our client, a leading Gene Therapy company, is seeking a highly skilled Customer Relations and Quality Assurance Manager to join their team. As a key member of the organization, you will be responsible for ensuring the highest quality products and services are delivered to customers worldwide.

Key Responsibilities:

  • Develop and maintain a robust quality assurance system that adheres to international standards and best practices.
  • Ensure that transferring products meet and exceed manufacturing and regulatory requirements in China, the EU, UK, and the US.
  • Collaborate with the CTO/VP of Manufacturing and the wider CDMO team to optimize the way the team works.
  • Disseminate information from Production to the teams and ultimately clients/markets.

Requirements:

  • Either a degree in a relevant field or equivalent practical track record.
  • CMC/quality assurance and regulatory compliance in Cell/Gene Therapy or a mixture of these.
  • Fluency in either Mandarin or Cantonese & English.

Additional Responsibilities:

  • Regulatory Compliance, Quality Management, Audit and Inspection, Risk Assessment, Training and Development, Documentation and Reporting, Continuous Improvement etc.
  • Stay updated on regulatory changes and market trends in China, the EU, UK, and the US that may impact products.

About the Company:

Our client is a leader in the Gene Therapy sector, dedicated to delivering high-quality products and services to customers worldwide. With manufacturing capacity and a commitment to being compliant for clients from all geographies, they are seeking a highly skilled Customer Relations and Quality Assurance Manager to join their team.



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