Infrastructure Decision Support Manager

2 weeks ago

Montgomery, Powys, United Kingdom Defence Infrastructure Organisation Full time
Job Description

As a key member of the Defence Infrastructure Organisation, you will play a crucial role in supporting the delivery of infrastructure projects and services. The successful candidate will be responsible for providing expert advice and guidance on infrastructure risk, performance, and intelligence, as well as overseeing the delivery of works and services.

Key Responsibilities
  • Act as a focal point for DIO, other Ministry of Defence departments, and external organisations to manage and address Hard and Soft FM enquiries and issues.
  • Provide oversight for senior staff regarding the delivery of works and services, while supervising and reporting on infrastructure risk, performance (quality, time, and cost parameters), and intelligence.
  • Provide Hard and Soft FM advice and guidance to enable effective delivery of emergent urgent requirements.
  • Support Hard and Soft FM functions across the branch and engage directly with the branch senior leadership and provide Subject Matter Expertise (SME), advice, and guidance to identify opportunities for improvement.
  • Develop the demanding intelligent customer across the Firm Base to shape the provision of future Hard and Soft FM.
  • Recognise, communicate, and contribute towards management of Hard and Soft FM operational and strategic contractual and delivery risks.
  • Influence and/or develop Hard and Soft FM requirements, policy, and procedures.
  • Provide operational and strategic Hard and Soft FM guidance and support to higher/adjacent commands and to RICs/OTIC staff, engaging with DIO at national level and Council of Reserve Forces & Cadet Association (CRFCA) to ensure implementation of Quality Assurance systems.
  • Lead on infrastructure risk, performance, and intelligence Continuous Professional Development (CPD).
Person Specification

We are looking for a confident and able communicator who can establish and maintain effective collaborative relationships with multi-disciplinary customers and service providers. The ideal candidate will be able to efficiently analyse and interpret policy and data to aid senior managers in their decision-making.

Essential Criteria
  • A fundamental awareness of Hard and Soft FM activities.
  • Experience of working within a headquarter (Defence or cooperate).
  • A fundamental awareness of project management.
  • Able to identify and articulate risk.
  • Able to measure and analyse key performance indicators.
  • Able to embrace new technologies and exploit data.
  • Able to analyse issues and deliver appropriate solutions.
  • Able to plan at pace and dynamically respond to change.
Desirable Criteria
  • Able to communicate complex information effectively.
  • Able to work effectively in a team environment.
  • Able to adapt to changing priorities and deadlines.
Behaviours

We'll assess you against the following behaviours during the selection process:

  • Making Effective Decisions
  • Leadership
  • Communicating and Influencing
  • Working Together
  • Seeing the Big Picture
Benefits

Alongside your salary, you will receive a range of benefits, including:

  • 25 days paid annual leave rising to 30 days upon completion of 5 years' service.
  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.
  • A Civil Service pension with an average employer contribution of 27%.
  • Personal and professional development of skills.
  • Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
  • Enhanced parental and adoption leave.
  • 6 days special leave per year which can be used for volunteering activities.

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