Infrastructure Decision Support Manager
2 weeks ago
As the principal Infrastructure Decision Support officer, you will be responsible for managing and addressing Hard and Soft FM enquiries and issues, providing oversight for senior staff regarding the delivery of works and services, and supervising and reporting on infrastructure risk, performance, and intelligence.
Key Responsibilities- Act as a focal point for DIO, other Ministry of Defence departments, and external organisations to manage and address Hard and Soft FM enquiries and issues.
- Provide oversight for senior staff regarding the delivery of works and services, whilst supervising and reporting on infrastructure risk, performance, and intelligence.
- Provide Hard and Soft FM advice and guidance to enable effective delivery of emergent urgent requirements.
- Support Hard and Soft FM functions across the branch and engage directly with the branch senior leadership and provide Subject Matter Expertise (SME), advice, and guidance to identify opportunities for improvement.
- Develop the demanding intelligent customer across the Firm Base to shape the provision of future Hard and Soft FM.
- Recognise, communicate, and contribute towards management of Hard and Soft FM operational and strategic contractual and delivery risks.
- Influence and/or develop Hard and Soft FM requirements, policy, and procedures.
- Provide operational and strategic Hard and Soft FM guidance and support to higher/adjacent commands and to RICs/OTIC staff, engaging with DIO at national level and Council of Reserve Forces & Cadet Association (CRFCA) to ensure implementation of Quality Assurance systems.
- Lead on infrastructure risk, performance, and intelligence Continuous Professional Development (CPD).
We are looking for a confident and able communicator who can establish and maintain effective collaborative relationships with multi-disciplinary customers and service providers. The ideal candidate will be able to efficiently analyse and interpret policy and data to aid senior managers in their decision making.
Requirements- A fundamental awareness of Hard and Soft FM activities.
- Experience of working within a headquarter (Defence or cooperate).
- A fundamental awareness of project management.
- Able to identify and articulate risk.
- Able to measure and analyse key performance indicators.
- Able to embrace new technologies and exploit data.
- Able to analyse issues and deliver appropriate solutions.
- Able to plan at pace and dynamically respond to change.
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Leadership
- Communicating and Influencing
- Working Together
- Seeing the Big Picture
Alongside your salary of 43,080, Ministry of Defence contributes 12,480 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.
Benefits for Civil Servants include:
- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Personal and professional development of skills
- Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
- Enhanced parental and adoption leave
- 6 days special leave per year which can be used for volunteering activities
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