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Senior Claims Adjuster
2 months ago
**Job Summary**
As a Senior Claims Adjuster at Tokio Marine HCC, you will play a critical role in the Energy claims team, reporting to the Energy Claims Manager. Your primary responsibility will be to ensure that claims are processed and settled in a timely and equitable manner, while continuously striving to develop and improve service and quality standards.
**Key Responsibilities**
- Manage and control all aspects of Energy claims, including Upstream, Downstream, and Midstream, as well as claims related to Renewables.
- Produce feedback to underwriters and management regarding the structure of claim issues and related risk information to improve underwriting standards.
- Demonstrate compliance with Lloyd's minimum standards and assist underwriters and claims adjusters to progress claims.
- Ensure all claims are controlled within company philosophies and SLAs, and that all complaint-related issues and incidents are logged and concluded in accordance with company policy.
- Practice and promote Tokio Marine HCC core values to both internal and external contacts.
- Undertake any other ad hoc activities or project work required.
**Requirements**
- At least 5+ years of claims adjusting experience, including experience in managing Complex Energy claims in the London Market.
- IT literacy, including Microsoft (Word, Excel, Outlook).
