Customer Service Representative

5 days ago


Glasgow, Glasgow City, United Kingdom Greenbean Full time
Job Overview
We are looking for a dedicated and customer-focused Customer Service Representative to join our team in Glasgow. As a key member of our call centre, you will be responsible for providing exceptional service to customers, helping them access their savings account or amend personal information.

The successful candidate will have a customer service background or experience working in a call centre environment. A full training program will be provided, ensuring your success in this role.

You will work on various internal systems, providing outstanding customer care while dealing with customer inquiries and concerns. The starting hourly rate is £11.44, increasing to £12.30 after 12 weeks worked. Immediate start dates are available, with the opportunity to work a variety of shift patterns including a 4-day working week.

To succeed in this role, you must be fully flexible, willing to work shifts Monday - Sunday between 8am and 8pm. You will also need to successfully pass a credit check and DBS check.

This is an office-based role, where you will help customers access their accounts and make changes to their personal details while working on multiple internal systems.

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