Housekeeping Professional
1 week ago
Key Responsibilities:
- Cleaning rooms, bathrooms, and replenishing linen and guest supplies.
- Providing excellent customer service and being friendly, approachable, and helpful with customers and team members.
- Working to deadlines and attending team meetings to share ideas.
- Maintaining attention to detail and reporting any room damage to supervisors.
- Performing other duties as required and being flexible to work a variety of shifts including weekends, days, afternoons, evenings, and bank holidays.
- Aware of all Health and Safety procedures within the hotel, including the use of cleaning chemicals.
Person Specification:
- Experience: Preferred experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
- Skills and knowledge: Physical ability to lift, bend, and stand for extended periods; ability to work individually and as part of a team; strong time management skills; attention to detail; flexibility and willingness to learn; adaptability to organisational needs; ability to prioritise and multi-task; capability to provide excellent customer service; self-motivation and accountability; ability to work confidentially and with integrity; ability to work under pressure and to follow instructions; awareness of safety regulations and compliance.
HotelCare Overview:
HotelCare is the UK's foremost hotel support services provider, boasting over 30 years of experience serving 200+ hotels nationwide. We offer premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices.
Benefits Package:
- A daily complimentary lunch.
- Double pay for selected bank holidays.
- Participation in staff events.
- Career progression opportunities.
- Full training.
- Recognition and incentives.
- Up to 28 days paid holiday.
- Paid overtime.
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