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Credit Controller

2 months ago

Haywards Heath, West Sussex, United Kingdom Epassi Full time
Job Title: Credit Controller

We are seeking a highly motivated Credit Controller to join our local finance team at Epassi UK. As a Credit Controller, you will play a crucial role in identifying invoicing issues and developing new strategies to improve our work environment.

Key Responsibilities:
  • Manage all aspects of credit control, including statements, collection letters, and final reminders for payment.
  • Collaborate with customer success account managers on aged debt and liquidations process.
  • Daily liaise with account managers to manage aged debt, client account queries, and liquidation queries.
  • Manage portals for clients using them as their financial interface with Epassi UK Limited.
  • Manage new client onboarding process set up on QuickBooks.
  • Manage client and club process, including club liquidations affecting client credit noting.
  • Perform finance ad-hoc duties during periods of transition and process improvements.
  • Collaborate with account managers to identify invoicing or payment issues and collection process.
  • Manage CRM project management at appropriate stages for action by account managers regarding credit control and liquidation matters for clients and merchants.
  • Collaborate with account managers to ensure all client data is up-to-date, including contacts, purchase order numbers, and address information.
  • Write to liquidation companies/solicitors placing claims on behalf of Epassi for client and club closures.
  • Monitor shared inboxes and manage incoming email queries with the finance team.
  • Take ownership of receipts banking, ensuring customer receipts are matched accurately with customer invoices to the correct accounts and that all payments on customer accounts are reconciled to invoices or resolved.
Requirements:
  • Previous large client credit control experience.
  • Appropriate credit control qualifications are a plus.
  • Working knowledge of QuickBooks online.
  • Proficiency in MS office, with essential Excel skills.
What We Offer:
  • Employee discounts.
  • Enhanced maternity leave.
  • Subsidised gym membership.
  • Health and well-being program.
  • Health cash plan (via Medicash).
  • Company events.
  • Company pension.
  • Flexible schedule.
  • Store discounts.
  • Employee Incentive Plan.