Contract Support Specialist

1 day ago


Horsham, West Sussex, United Kingdom Boden Group Full time

Job Title: Contract Support Specialist

About Us:

Boden Group is a leading provider of facilities management services, dedicated to delivering exceptional customer experiences.

Role Overview:

We are seeking a highly skilled Contract Support Specialist to join our dynamic team in Horsham. As a key member of our client services team, you will play a pivotal role in supporting the delivery of our FM services.

Key Responsibilities:
  • Provide exceptional customer service and support to clients and internal stakeholders
  • Liaise closely with site teams and head office to ensure accurate processing of quotations and purchase orders
  • Manage the supply chain and drive suppliers to attend within required SLAs
  • Drive the engineering team to attend to all callouts within required SLAs
Requirements:
  • Experience in a customer-facing role, preferably in the FM sector
  • Great attention to detail and excellent communication skills
  • Knowledge of the FM industry and its challenges
  • Ability to work effectively in a fast-paced environment and prioritize tasks accordingly
What We Offer:
  • A competitive salary of £33,000 - £35,000 per annum, plus benefits package
  • 4 days a week office-based, with 1 day at home (hybrid working arrangement)
  • Ongoing training and development opportunities to enhance your skills and knowledge

Apply Now:



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