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F&B Team Member

2 months ago

Liverpool, Liverpool, United Kingdom AccorHotel Full time
Job Summary

We are seeking a highly motivated and customer-focused F&B Team Member to join our team at AccorHotel. As a key member of our food and beverage service team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable dining experience.

Main Responsibilities
  • Provide exceptional customer service to guests, ensuring that their needs are met and exceeded.
  • Prepare and serve food and beverages to guests in a timely and efficient manner.
  • Maintain a clean and safe working environment, adhering to all health and safety regulations.
  • Work collaboratively with other team members to ensure seamless service delivery.
  • Process payments and handle customer transactions accurately and efficiently.
  • Resolve customer complaints and issues in a professional and courteous manner.
Requirements
  • Previous experience in a food and beverage service role, preferably in a hotel or restaurant environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic food hygiene certificate and knowledge of food safety procedures.
  • Flexibility to work a variety of shifts, including evenings and weekends.
Benefits
  • Competitive hourly rate.
  • Opportunities for career advancement and professional development.
  • Free meals and uniforms.
  • Discounted rates on hotel stays and other AccorHotel services.
  • Access to employee benefits and perks, including eye test vouchers and cycle to work scheme.