Assistant Shop Manager

4 weeks ago


Gillingham, Kent, United Kingdom Royal Mencap Society Full time
About the Role

We are seeking a highly motivated and experienced Assistant Shop Manager to join our team at the Royal Mencap Society. As a key member of our retail team, you will play a vital role in driving sales, managing stock, and leading a team of volunteers to achieve our charity's goals.

Key Responsibilities
  • Develop and implement effective in-store systems to maximize profits and donations
  • Represent the Royal Mencap Society as a professional and charitable organization, upholding our values and aims
  • Ensure stock is sourced locally and donors are engaged to maximize income
  • Manage the Gift Aid scheme and ensure maximum income is achieved
  • Meet profit targets by optimizing sales and managing costs effectively
  • Maintain a high standard of store presentation and ensure a positive customer experience
  • Lead and develop a volunteer team, providing training, development, and appraisals
  • Manage all financial and cash handling, as well as health and safety
Requirements
  • Experience as an assistant manager or supervisor, with a proven track record of maintaining budgets and completing income and banking sheets accurately
  • A flexible approach to working hours and days, including weekends and Bank Holidays
  • Ability to travel to team meetings, training events, and other retail-related activities
  • Passion for the Royal Mencap Society's values and commitment to driving our retail brand forward
What We Offer
  • 24 days' holiday (plus Bank Holidays) increasing with long service, plus the option to buy up to 10 additional days
  • Service-related sick pay after 6 months' probation
  • Eligibility to join the Mencap Pension Plan, with employer matching up to 5% on a salary sacrifice basis
  • Membership of the Mencap Pension Plan, including up to 3 times salary death in service cover and income protection of 50% salary after 26 weeks of long-term sickness
  • Discounts and cashback at high street shops, cinemas, gyms, leisure/theme parks, and more via Mencap Extras
  • Opportunity to purchase a health cash plan for dental, glasses, therapy, and other expenses
  • Free access to a 24/7 employee assistance program for advice and support


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