Hospitality Service Manager

3 days ago


Newport, Newport, United Kingdom Beefeater Full time
Hospitality Service Manager Role

Beefeater is seeking a skilled Hospitality Service Manager to oversee daily operations and drive success at our Newport location.

This role involves acting as a key liaison between the kitchen and front-of-house teams, ensuring seamless communication and delivering exceptional customer experiences. As a leader, you will motivate and guide your team to achieve outstanding results.

Key Responsibilities
  • Customer Experience: Foster a culture of excellent customer service, ensuring every guest feels valued and satisfied.
  • Operational Efficiency: Work closely with the kitchen team to optimize food delivery, presentation, and overall dining experience.
  • Cleanliness and Safety: Maintain rigorous standards of cleanliness, hygiene, and safety protocols throughout the restaurant.
  • Sales Growth: Analyze sales data and identify areas for improvement, implementing strategies to boost revenue and growth.

Benefits Package
  • A competitive hourly rate of £24.
  • A stable schedule of 35 hours/week over 5 days.
  • Ongoing professional development and training opportunities.
  • An attractive benefits package, featuring company pension, save as you earn scheme, and exclusive discounts.


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