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Repairs Operations Manager

2 months ago


Swindon, Swindon, United Kingdom Ben Recruitment Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Repairs Operations Manager to join our team at Ben Recruitment Ltd. As a key member of our operations team, you will be responsible for supervising building maintenance operatives and ensuring that the team is working efficiently and safely in accordance with our health and safety policies.

Key Responsibilities
  • Operational Supervision: Coordinate and supervise building maintenance operatives to ensure the most cost-effective and economical use of resources and advise the repairs managers of the level of resources required on individual jobs.
  • Quality Assurance: Ensure that all work is carried out within priority periods and to a high standard.
  • Pre-Inspection and Scheduling: Pre-inspect work to identify work content, duration, and materials required and liaise with surveyors to clarify before works commence, thus reducing failure to complete.
  • Work Scheduling and Materials Management: Produce detailed schedules of works and specify the requirements of the job in order to enable the in-house workforce to carry out the works.
  • Materials Procurement: Pre-order non-stock materials and stock materials for larger or more complicated works so that they can be collected from the stores on the day the works commence or arrange with wholesalers to deliver to site when required.
  • Performance Monitoring: Monitor the delivery of repairs in line with agreed policies and performance standards.
  • Workforce Planning: Work with the planners to ensure works are correctly appointed with adequate time allocation.
  • Site Compliance: Carry out site compliance inspections to ensure that ladders, portable appliances, fire extinguishers, first aid kits, personnel protective equipment are within their inspection dates. Check that daily van checks have been carried out.
  • Building Repair Solutions: Work with the building surveyors in diagnosing building repair solutions for corporate assets.
  • Post-Inspection and Quality Control: Carry out post-inspections of selected completed works to ensure materials, time, and plant have been correctly claimed and investigate complaints of poor workmanship.
  • Contractor Management: Organize and control contractors engaged by the building maintenance department.
  • Reporting and Communication: Work with the repairs coordinator in reporting to the area managers the post-inspection and health and safety inspection results.
  • Support and Assistance: Assist repairs business support with any completed work queries.
Communication and Liaison
  • Customer Communication: Answer correspondence with respect to repairs and maintenance complaints and inquiries about service delivery relating to the Council's housing stock from tenants and leaseholders, tenant representatives, members of Parliament, members of the Council, etc.
  • Public Meetings and Presentations: Attend Council tenancy and public meetings, including assisting in preparing any necessary reports, giving verbal advice, and recommendations with respect to technical policy matters.
  • Evidence and Testimony: Provide evidence to the Police and Judiciary in respect of relevant issues.
  • Service Delivery and Monitoring: Work with the planners for your area to monitor and manage the availability of appointment slots and the correct and effective delivery of the out of hours service.
Working Hours and Location

Hours Per Week: 37.00

Start Time: 08:00

End Time: 16:00

Location: Swindon, Wiltshire

Pay Rate: £26.00