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Patient Services Representative
2 months ago
About Our Team
We are a dynamic and collaborative team at Portman Dental Care, dedicated to delivering exceptional patient care and experiences. As a key member of our team, you will play a vital role in ensuring our patients receive the highest level of service and care.
Job Summary
We are seeking a highly organized and customer-focused individual to join our team as a Dental Receptionist. In this role, you will be responsible for providing exceptional patient care, managing front desk operations, and maintaining accurate records.
Key Responsibilities
- Provide exceptional patient care and service
- Manage front desk operations, including scheduling and record-keeping
- Communicate effectively with patients, dentists, and other team members
- Maintain accurate and up-to-date patient records
- Contribute to a positive and supportive team environment
What We Offer
As a valued member of our team, you will enjoy a competitive salary, bonus scheme, and a range of benefits, including:
- Enhanced maternity and paternity leave
- Life assurance and contributory pension scheme
- Employee Assistance Programme
- Special days off, including your birthday
- Opportunity to purchase additional annual leave days
Requirements
We are looking for an individual with:
- Previous front of house experience, ideally in a healthcare setting
- A positive attitude, empathetic, and well-organized
- Excellent communication and interpersonal skills
- A passion for building great relationships with patients and colleagues
What We Value
We are committed to creating an inclusive and supportive work environment, where everyone feels valued and respected. We celebrate individuality and are dedicated to providing equal employment opportunities, regardless of race, religion, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
