Clinical Services Coordinator
4 weeks ago
We are seeking a skilled Clinical Services Administrator to join our team at Green Lane Hospital in Devizes. As a key member of our team, you will provide administrative support to our clinical services, ensuring the smooth operation of our services and providing an excellent experience for our patients.
The successful candidate will be responsible for managing telephone and face-to-face contacts with service users, exercising judgment when dealing with patient enquiries, and analyzing and resolving non-clinical patient problems. You will also be required to input accurate and up-to-date patient data onto our IAPTus system and support the induction of new staff members as needed.
We are a friendly and supportive team with a strong focus on staff wellbeing. We offer a range of benefits, including free parking and opportunities to work from home.
Main Responsibilities- Manage telephone and face-to-face contacts with service users
- Exercise judgment when dealing with patient enquiries
- Analyze and resolve non-clinical patient problems
- Input accurate and up-to-date patient data onto the IAPTus system
- Support the induction of new staff members
- NVQ3/QCF in administration or equivalent level of knowledge and experience
- Administration experience in a health/social care setting
- Empathy for individuals who have experienced mental health problems
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Clinical Services Coordinator
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