Building Officer

4 weeks ago


Tewkesbury, Gloucestershire, United Kingdom Bromford Full time
Empowering Our Customers to Thrive

At Bromford, we're seeking a compassionate and patient individual to join our team as an Independent Living Scheme Officer. This challenging yet rewarding role involves empowering our customers to thrive in their homes, providing regular customer contact, and ensuring the highest level of customer care.

Key Responsibilities:

  • Complete annual independent living reviews to understand the needs of our customers
  • Manage communal repairs and conduct H&S checks on site
  • Develop relationships with customers and provide essential support
  • Travel regularly to visit sites and provide a visible presence for our customers

Requirements:

  • Curiosity and ability to have difficult conversations
  • Tenacity and resilience in achieving the right outcome
  • Self-motivation, flexibility, and ability to manage workload
  • First-rate influencing, negotiating, and relationship-building skills
  • Experience working with older people in a customer-focused environment
  • Understanding and working within policies, procedures, and code of conduct

What We Offer:

  • A permanent, part-time role working 16 hours per week, Monday-Friday
  • Enhanced DBS check and full UK driving licence required

Join Our Team:

We're looking for someone who is passionate about delivering exceptional customer care and making a real difference in the lives of our customers. If you're a caring and compassionate individual with a natural ability to put people at ease, we'd love to hear from you.


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