Patient Catering Supervisor

2 days ago

Cambridge, Cambridgeshire, United Kingdom Royal Papworth Hospital NHS Foundation Trust Full time
About the Role

We are seeking an experienced Patient Catering Supervisor to join our team at Royal Papworth Hospital NHS Foundation Trust. As a key member of our housekeeping team, you will be responsible for supervising a team of housekeepers and ensuring the smooth provision of food and drink services to our patients.

Key Responsibilities
  • Catering: Ensure the provision of high-quality food and drink services to our patients, with a focus on food safety and hygiene.
  • Communication and Customer Service: Develop and maintain effective relationships with patients, guests, clinical staff, and work colleagues, providing high standards of customer service.
  • Audits and Monitoring: Monitor and maintain food hygiene, health, and safety policies, and provide support for the housekeeping team to ensure compliance.
  • People Management: Effectively line manage a team of housekeepers, providing daily assistance, training, rostering, appraisals, and career development opportunities.
Requirements
  • Qualifications: Level 3 Food Safety Management, HACCP Knowledge, and Advanced Food Hygiene Qualification or equivalent.
  • Experience: Good communication skills, both verbal and written, to handle complex and sensitive situations; good ICT skills, including MS Office packages; ability to interpret and analyze data; and experience of managing staff and training staff.
About Us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to over 50,000 patients a year. We are committed to providing high-quality patient care and are proud of our diverse workforce. We welcome applications from individuals who share our values of compassion, excellence, and collaboration.

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