Accommodation Placement Specialist

2 days ago


Birmingham, Birmingham, United Kingdom Austin Fraser Full time

Job Summary: We are seeking an experienced and compassionate Housing Assistant to join our Housing Access Team. As a Housing Assistant, you will play a critical role in providing essential support to vulnerable individuals and families facing housing challenges.

Job Description:

Key responsibilities include arranging emergency accommodation placements, processing housing-related documents, managing rent accounts, and ensuring individuals access suitable accommodation according to statutory duties under the Housing Act 1996.

  • Emergency Accommodation Placements: Arrange placements into emergency accommodation and properties managed by SG Homes.
  • Housing Benefit Forms: Assist with processing housing-related documents, including housing benefit forms and rent accounts.
  • Rent Accounts Management: Manage rent accounts and ensure accurate payment processing.
  • Customer Support: Offer support to customers in difficult housing situations and assist in resolving any issues that may arise.

What We're Looking For: A dedicated and proactive individual with previous experience in a housing or homelessness-related role, holding an NVQ 3 (or equivalent) in housing or related fields, and possessing a solid understanding of housing legislation.



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