Venue Operations Strategist
7 days ago
Job Role: Venue Operations Strategist
About Us: Collins King & Associates Limited is a leading events and conference venue in central London.
Salary: £70,000 - £90,000 per annum (dependent on experience)
Job Description:
The Venue Operations Strategist will develop and implement strategies to enhance event delivery and customer satisfaction. This key role involves working closely with cross-functional teams to deliver high-quality event experiences that align with the company brand and objectives.
Key Responsibilities:
- Develop and implement effective operational processes to enhance event delivery and customer satisfaction.
- Collaborate with cross-functional teams to develop and implement catering strategies that enhance customer experience and optimise performance.
- Lead commercial planning, including pricing strategies, promotions, and inventory management to maximise profitability.
- Manage, mentor, and motivate a team of catering staff, ensuring high levels of performance, engagement, and customer service.
- Evaluate budgets, forecasts, and financial performance to ensure that the business meets or exceeds financial objectives.
Requirements:
- A minimum of 7-10 years of experience in event management, with at least 3-5 years in a leadership role.
- Proven experience in managing large-scale events with diverse audiences.
- Strong management skills with the ability to multitask and manage multiple events simultaneously.
- Excellent negotiation, communication, and interpersonal skills.
- Proficiency in event management software and tools.
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