Venue Operations Strategist

7 days ago


Bexley, Greater London, United Kingdom Collins King & Associates Limited Full time

Job Role: Venue Operations Strategist

About Us: Collins King & Associates Limited is a leading events and conference venue in central London.

Salary: £70,000 - £90,000 per annum (dependent on experience)

Job Description:

The Venue Operations Strategist will develop and implement strategies to enhance event delivery and customer satisfaction. This key role involves working closely with cross-functional teams to deliver high-quality event experiences that align with the company brand and objectives.

Key Responsibilities:

  • Develop and implement effective operational processes to enhance event delivery and customer satisfaction.
  • Collaborate with cross-functional teams to develop and implement catering strategies that enhance customer experience and optimise performance.
  • Lead commercial planning, including pricing strategies, promotions, and inventory management to maximise profitability.
  • Manage, mentor, and motivate a team of catering staff, ensuring high levels of performance, engagement, and customer service.
  • Evaluate budgets, forecasts, and financial performance to ensure that the business meets or exceeds financial objectives.

Requirements:

  • A minimum of 7-10 years of experience in event management, with at least 3-5 years in a leadership role.
  • Proven experience in managing large-scale events with diverse audiences.
  • Strong management skills with the ability to multitask and manage multiple events simultaneously.
  • Excellent negotiation, communication, and interpersonal skills.
  • Proficiency in event management software and tools.


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