Heavy Plant Service Technician
4 weeks ago
Elite Consultancy Network is seeking an experienced Heavy Plant Service Technician to join their prestigious client, a market leading dealer within the UK heavy plant market.
Key Responsibilities:- Self-manage the service and repair of construction equipment.
- Identify mechanical problems, using technical knowledge and computerised diagnostic equipment.
- Act as the main point of contact for the customer, ensuring high levels of satisfaction through effective resolution of queries and regular communication on planned site visits and machine repair progress.
- Order parts as necessary and return parts in a clean condition at the time of job completion to aid the efficient invoicing of workshop jobs.
- Assist and coach colleagues with technical support and guidance where necessary.
- Flexibility to work overtime and honour reasonable call out requests.
- Attend relevant product/systems training courses, staying away from home where required, to ensure a high standard of competence.
- A formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics or related discipline.
- Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
- Commercially aware, effectively supporting customers within the geographical area.
- Annual pay review.
- Overtime paid after 38.5 hours at time and a half until 12pm Saturdays.
- Overtime paid at double time after 12pm Saturdays.
- 25 days annual leave + 8 days bank holiday.
- Pension – business will match employee contributions up to 5%.
- Medical and dental family health plan.
- Wellbeing App offering discounts and vouchers.
- Financial/Physical/Mental Health Counselling and Coaching sessions.
- Company bonuses.
- Company van + fuel card.
- Laptop and phone.
- Life Assurance: 4x annual salary.
- 8 weeks full sick pay from day 1.
- Free Will writing service.
- Annual OEM training.
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