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Data Privacy and Protection Leader

2 months ago

London, Greater London, United Kingdom DELIVEROO Full time
About This Role

Deliveroo is seeking a highly skilled Deputy Data Protection Officer to join our Global Data Protection Team. As a key member of our team, you will play a crucial role in designing and maintaining our global data privacy program and compliance framework.

You will advise on privacy matters, liaise with regulators, provide guidance and training, and develop privacy-compliant processes that positively impact our customers, riders, and employees.

This role reports directly to the Global DPO and is embedded within the Deliveroo Legal team, offering a global reach and the opportunity to work at the forefront of emerging tech.

Your Key Responsibilities
  • Deputise for the Global DPO: Take charge of data protection compliance for consumer and employee data, overseeing a data protection manager and analyst.
  • Lead Privacy Initiatives: Spearhead large-scale, cross-functional privacy improvement projects.
  • Draft and Complete DPIAs/PIAs: Provide pragmatic privacy advice on innovative business projects, including algorithms, GenAI, automation, and personalization.
  • Incident Management: Manage medium and large-scale personal data incidents, including investigation, response, notification assessment, and remediation.
  • Global Privacy Program Support: Assist in managing Deliveroo's global data privacy program and compliance framework.
  • Training and Upskilling: Support the development and training of the Data Protection team.
  • Complaint Resolution: Oversee responses to contentious individual complaints, advising on investigations and drafting responses.
  • Policy Development: Draft internal policies, procedures, and guidance materials, and maintain compliance documentation.
  • Regulatory Response: Assist the Global DPO in responding to regulatory enquiries, investigations, and dawn raids.
  • Compliance Audits: Lead and conduct data protection departmental compliance audits.
  • Cross-Functional Collaboration: Work closely with Privacy Legal, Security, Tech, People, Customer Care, and other business teams.
  • AI Project Advisory: Advise on privacy risks associated with new GenAI and AI-related projects.
  • Strategic Thinking: Propose creative solutions to emerging challenges with a "big-picture" mindset.
  • Expert Knowledge: Deep understanding of DPA, GDPR, PECR, and future data privacy legislation, best practices, and relevant case law for a commercial tech organization.
  • Line Management Experience: Proven experience in coaching and managing team members.
  • Regulatory Negotiation: Successful experience in negotiating with privacy regulators.
  • Executive Reporting: Prior experience in presenting to and writing reports for executives and the Board.
Requirements
  • Prior experience as a Deputy DPO or DPO.
  • Minimum 7 years previous experience interpreting and applying data protection laws, including the EU's General Data Protection Regulation (GDPR).
  • Bachelor's degree or equivalent from an accredited university, preferably in a legal or technical topic.
  • Previous experience evaluating and assessing privacy risks relating to consumer-facing businesses / tech platforms.
  • Liaising with privacy regulators.
  • (Strongly preferred) International Association Privacy Professionals (IAPP), Certified CIPM, CIPPE, CIPT.
  • (Strongly preferred) Previous experience advising on global privacy compliance.
  • (Desirable) Experience with OneTrust.