Sales and Client Engagement Specialist

1 week ago


Sutton Coldfield, Birmingham, United Kingdom The Sterling Group Full time
Role Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Client Engagement Specialist. In this role, you will be responsible for proactively reaching out to potential or existing customers to introduce our offerings and generate interest in our services.

Key Responsibilities
  • Proactively engage with customers to understand their needs and preferences.
  • Stay up-to-date with company product offerings, services, and procedures through regular training sessions and briefings.
  • Manage various customer inquiries across multiple channels, including telephone and email.
Requirements
  • Proven experience in a customer service or sales role, preferably within a call centre environment.
  • Sales or lead generation experience is advantageous, particularly in roles involving direct customer engagement or consultative selling.
  • Ability to manage multiple tasks, prioritise effectively, and deliver high-quality service.
  • Excellent communication and interpersonal skills, with a genuine desire to help others.
What We Offer
  • Annual salary of £26,180 per annum + Bonus Scheme Incentive.
  • 22 Days Holiday + Bank Holidays.
  • Pension Scheme 4% Matched.
  • Life Assurance X2 Annual Salary.
  • Free On-Site Parking.
  • Access to our internal apprentice & personal development schemes.


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