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Team Leader

2 months ago

Northampton, Northamptonshire, United Kingdom Greene King Full time

About the Role

We are seeking a skilled Team Leader to join our team at Greene King pubs. As a Team Leader, you will be responsible for leading by example and ensuring that our customers receive a heartfelt and memorable experience each and every time they visit.

Key Responsibilities

  • Provide exceptional customer service and ensure that every customer receives a warm welcome.
  • Deputise for the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
  • Ensure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Requirements

  • A great eye for detail and a passion for delivering exceptional customer service.
  • Ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A positive can-do attitude and a willingness to be a real team player.
  • Experience in a similar role is essential, and flexibility is required as the role will include evenings, weekends, and bank holidays.

What We Offer

  • A competitive salary and pension contribution.
  • The chance to further your career across our well-known brands.
  • Discounts on our brands and other benefits.