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Leader for Luxury Retail Excellence

1 month ago

London, Greater London, United Kingdom Moncler Full time

Moncler Store Manager Job Description

The ideal candidate will possess a strong background in fashion retail, with a proven track record of driving business results and leading high-performing teams.

  • Create a genuine and attentive relationship with clients, exceeding their needs and expectations.
  • Analyze market trends through customer feedback and insight to adapt strategies and ensure alignment with the evolving luxury market.
  • Focus on excellent performances and results, based on clear KPIs, in a challenging competitive environment.
  • Maintain visual merchandising standards and the overall standards in terms of technical maintenance, cleanness, and staff personal appearance.
  • Enhance the knowledge of the brand's history and values, promote collections and product features.
  • Create an exciting work environment where trust and respect for diversity is valued.
  • Empower others through engagement and motivation, recognizing individual strengths and providing solutions to consistently improve.

Requirements:

  • 5 Years previous experience in managerial roles in structured Fashion Luxury and Retail Companies.
  • A degree with specialization in Retail/Hospitality Management is a plus.
  • Willingness to evolve within the organization.
  • Proven excellent client service skills.
  • Fluency in English, while another language is a plus.
  • Digitally aware, with deep knowledge of MS Office and proven experience in clienteling, payment, and warehouse management systems and tools.