Luxury Retail Leader

2 weeks ago


London, Greater London, United Kingdom MODE SEARCH Ltd. Full time
Job Opportunity

We are seeking a highly experienced and skilled individual to fill the role of Store Director at one of our prestigious London locations.

This global luxury fashion brand is renowned for its innovative craftsmanship, with collections spanning men and women's ready-to-wear, accessories, and exquisite leather goods. As a leader in the industry, we offer strong growth and progression opportunities for successful candidates.

The Role

  • Lead and support a team to ensure their training needs are met and team KPIs are achieved.
  • Oversee CRM and clienteling activities within the team, collaborating with the CRM Manager to foster loyal brand relationships.
  • Recruit, attract, and retain top talent.
  • Develop, implement, and monitor the store action plan to reach sales targets and KPIs.
  • Deliver exceptional client satisfaction and provide the highest level of customer service.
  • Execute clienteling initiatives and events in partnership with other company departments to enhance client loyalty and drive sales growth.
  • Cultivate a strong culture of private appointments.
  • Enhance store sales performance while managing expenses effectively.

Requirements:

  • Fluent in English; additional languages are advantageous.
  • Minimum of 5 years in a managerial role in luxury retail.
  • Proven ability to thrive in a fast-paced setting and oversee a sizable team.
  • Demonstrated knowledge and enthusiasm for market trends and products.
  • Possesses a degree in Business/Retail Management or equivalent qualification.
  • Passionate about luxury fashion, art, and design.
  • Exceptional leadership qualities with the ability to inspire and motivate a team.

Estimated Salary: £60,000 - £80,000 per annum.



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