Retail Operations Director

2 months ago


Southampton, Southampton, United Kingdom Mappin & Webb Full time
About the Role

We are seeking a highly skilled and experienced retail professional to join our team as a Store Manager at Mappin & Webb.

Key Responsibilities
  • Team Leadership: Lead and develop a high-performing team, fostering a positive and productive work environment.
  • Commercial Acumen: Demonstrate a proven track record in retail management, with a strong understanding of commercial principles and practices.
  • Customer Focus: Deliver exceptional customer service, ensuring a positive experience for all customers.
  • Inspirational Leadership: Model the behaviors and values expected of our team, inspiring and motivating others to achieve excellence.
Requirements
  • Leadership Experience: Proven track record in leading and developing high-performing teams.
  • Retail Management: Strong understanding of retail management principles and practices.
  • Commercial Awareness: Commercially aware and able to make informed decisions.
  • Customer Focus: Passionate about delivering exceptional customer service.


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