Enterprise Support Specialist

1 month ago


Gloucester, Gloucestershire, United Kingdom NHS Full time
Job Summary

We are seeking a highly motivated and organized Enterprise Support Specialist to join our team at Gloucestershire Hospitals NHS Foundation Trust. The successful candidate will provide support to the Training Systems and ESR Self Service team, assisting with general queries and providing support to a wide range of stakeholders across the Trust.

Main Responsibilities

The post-holder will be responsible for:

  1. Supporting the Manager in developing the system to be utilized across all departments and staff groups across the Trust.
  2. Providing support and advice to designated users of the system to ensure that ESR is maintained to meet the needs of the Trust, divisional leads, and external bodies.
  3. Using automated inputting software to update ESR as directed.
  4. Providing ongoing general advice and support to staff.
  5. Supporting the Training System and ESR Self Service Manager with processes to ensure that the system is set up to meet the requirements of GHNHSFT and external assessors.
  6. Ensuring that data checking processes are undertaken as appropriate to maintain the integrity of all data at all times.
About the Role

This is an exciting opportunity for a dynamic and self-motivated individual to develop their IT skills in one of the NHS's biggest databases - the Electronic Staff Record (ESR) System.

Requirements

The successful candidate will have:

  1. Educated to academic Level 2 in English and Maths.
  2. A willingness to develop IT and operational skills to meet the needs of changing processes and workstreams within the department.
  3. Knowledge and experience of database systems.
  4. Intermediate level of competence with a wide range of computer applications including Excel, Access, Word, Outlook, and PowerPoint.
  5. Able to manipulate large databases through queries, forms, reports, and the use of filters and pivot tables.
  6. Knowledge and experience of Training and Education Courses or similar work streams.
  7. Ability to put forward fresh ideas/suggestions.


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