Student Lifecycle Coordinator

7 days ago


London, Greater London, United Kingdom UCL Full time
About the Role

The Student Lifecycle Manager will be responsible for overseeing all aspects of student record-keeping from enrolment to award, ensuring department and faculty colleagues understand the processes within our remit. This includes managing the team's workstreams, such as Change of Circumstances, Enrolment or Exam Boards, and ensuring the smooth operation of enrolment centres during main enrolment periods.

Key Responsibilities

* Manage student records from enrolment to award, ensuring accuracy and completeness
* Lead on specific workstreams, such as Change of Circumstances, Enrolment or Exam Boards
* Manage enrolment centres during main enrolment periods
* Support major events such as examinations, A level Results day and graduation

Requirements

* Substantial experience of working in an administrative support role in a busy university environment
* Excellent knowledge of the SITS system or other equivalent student records system
* Demonstrable experience in managing others, both directly and indirectly, and in influencing others to achieve common targets
* Excellent interpersonal skills in both written and oral communications, with an ability to prepare reports and plans and present these to variable audiences

What We Offer

As well as the exciting opportunities this role presents, we also offer some great benefits, including:
  • 41 Days holiday (27 days annual leave, 8 bank holiday and 6 closure days)
  • Additional 5 days' annual leave purchase scheme
  • Defined benefit career average revalued earnings pension scheme (CARE)
  • Cycle to work scheme and season ticket loan
  • Immigration loan
  • Relocation scheme for certain posts
  • On-Site nursery
  • On-site gym
  • Enhanced maternity, paternity and adoption pay
  • Employee assistance programme: Staff Support Service
  • Discounted medical insurance

Our Commitment to Equality, Diversity and Inclusion

As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.

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