Dental Team Member
2 weeks ago
About the Role
We are seeking a highly organized and empathetic individual to join our dental team as a Receptionist/TCO. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinicians.
Key Responsibilities
- Provide a warm and welcoming environment for patients, ensuring their needs are met and concerns are addressed.
- Manage patient appointments, bookings, and communication, ensuring seamless coordination with our clinical team.
- Process patient payments, handle billing, and maintain accurate records.
- Collaborate with our treatment coordinators to ensure smooth patient journeys and optimal treatment outcomes.
- Contribute to a positive and inclusive team culture, supporting colleagues and promoting a culture of excellence.
What We Offer
- A competitive salary and benefits package, including auto-enrol pension scheme, 24/7 access to Employee Assistance Programme, and 20 day holiday allowance plus bank holidays.
- Opportunities for career growth and development within our Portman Dentex Health group.
- A supportive and collaborative work environment, with a focus on patient care and team success.
Requirements
- Proven front of house Reception experience, ideally within a dental or healthcare setting.
- A positive attitude, empathetic, and well-organized, with excellent communication and interpersonal skills.
- The ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
How to Apply
If you are a motivated and caring individual who is passionate about delivering exceptional patient care, please submit your latest CV and a covering letter outlining your experience and qualifications.
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